Predictive Maintenance
Device telemetry forecasts probe-board and power-module faults 7–14 days ahead, cutting unplanned ICU downtime.
Connected service
Masimo connected service. Predictive uptime for monitoring fleets.
Telemetry-driven support for Masimo SaMD-class monitoring platforms. Cybersecurity-by-design under FDA Premarket Cybersecurity Guidance 2023, with IEC 62304 patch lifecycle and SBOM disclosure.
Service pillars for networked SpO2 fleets
Remote Software Update
OTA patches under FDA 510(k) special controls with IEC 62304 lifecycle traceability and change-control records.
Cybersecurity Monitoring
Continuous SBOM scan, CVE response SLA, and NIST CSF-aligned threat intel for connected monitors.
HL7 FHIR / DICOM Integration
Observation push into Epic, Cerner, and MEDITECH; optional waveform export ≥250 Hz where licensed.
Workflow Optimization
KPI dashboards for alarm burden, SpO2 sensor burn rate, and nurse-station telemetry load.
End-of-Life SaMD Migration
Sunset playbooks, UDI deregistration, and data lineage transfer when platforms reach end of support.
78%reduction in unplanned downtime on contracted predictive tiers
4.2×faster cybersecurity patch deployment vs. manual USB workflows
12,000+devices under remote monitoring telemetry
99.94%networked installed-base uptime (contracted sites, FY2024)
